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"The file format or file extension is not valid"

The file is called .xlsx, but Excel does not find a workbook in it. It does not offer to open it anyway: it refuses.

What the message says

An .xlsx file is a ZIP archive of XML files. If the start of the file is not an archive, or the archive does not contain a workbook, Excel stops.

Why it appears

  • A file of another type renamed to .xlsx (a CSV, an .xls, a web page).
  • An empty or truncated file, from an interrupted download or sync.
  • A password-protected workbook renamed, or opened by software that cannot decrypt it.

Making it go away

  • Look at the file size: at 0 bytes, it is empty and nothing can be recovered.
  • Try changing the extension (.xls, .csv) if you know where the file comes from.
  • Have the file read by a tool that looks at its content rather than its name.

The tool that handles it

Recover a damaged file says what the file really contains and saves its data; Convert a spreadsheet reads a misnamed CSV or workbook and produces a real XLSX.

Frequently asked questions

What if the file is password-protected?
Excel asks for the password when opening. If it shows this message instead, the file has probably been renamed or damaged.